Refund policy
All Vintage Pieces Are Final Sale
Due to the unique and collectible nature of our vintage pieces, all purchases are final sale. We do not accept returns or exchanges for change of mind, incorrect selection, or differences in personal preference.
Many of our objects have lived a previous life and may naturally show signs of age, including minor scratches, patina, tarnishing, variations in finish, or other imperfections consistent with their vintage character. These details are considered part of the beauty and history of each piece and are not considered defects.
We make every effort to photograph and describe each item accurately, including any notable imperfections.
Damaged or Incorrect Items
Your piece should arrive safely and as described.
If your order arrives damaged in transit or you receive an item that is different from what you ordered, please contact us within 48 hours of delivery at houseofcuratedobjects@gmail.com and include:
- Your order number
- A brief description of the issue
- Clear photographs of the item and its packaging
Please keep all original packaging until the issue has been resolved, as photographs of the packaging may be required for a shipping claim.
Once we have reviewed the details, we will work with you to find an appropriate resolution.
A Note on Vintage
Vintage is not about perfection.
Each object we curate carries its own marks, patina, character, and history. These subtle signs of age are part of what makes a vintage piece unique.
We encourage you to carefully review the photographs, dimensions, and description of each piece before purchasing. If you have any questions about an item, we are always happy to provide additional details or photographs before you place your order.